Network or connection issues troubleshooting guide

Network or connection issues troubleshooting guide Trouble refreshing the wallet? Does Exodus say it cannot connect to the internet? Cannot send your funds out? This guide is for you! This guide will help troubleshoot network or connection issues on your devices. In this article: What are the common network issues? How do I troubleshoot my […]

How do I rescue an overwritten wallet?

How do I rescue an overwritten wallet? How to restore your wallet from an archived wallet backup from the wallet data directory. It is not possible to rescue an overwritten wallet on Exodus Web3 Wallet. The only way to regain access to an overwritten Web3 Wallet wallet is by restoring from its 12-word secret recovery phrase. […]

How do I export my ‘xpub’ or ‘zpub’ key?

How do I export my ‘xpub’ or ‘zpub’ key? BTC, DOGE, BCH, LTC, and other UTXO-based cryptocurrencies use multiple addresses called change addresses to protect user privacy. In this article: What does the xpub/zpub do? What is the difference between an xpub and a zpub? How do I export the xpub/zpub? What does the xpub/zpub do? You […]

Monero (XMR) troubleshooting

Monero (XMR) troubleshooting How to fix some common issues with your Monero (XMR) inside of Exodus wallet. In this article: Wallet creation height What is the wallet creation height? What does resetting the wallet creation height do? How do I reset the wallet creation height? Sending/receiving Why can’t I send or exchange Monero? Older version […]

How do I move my assets out and leave Qadirah ?

How do I move my assets out and leave Exodus? This is a quick tutorial to help you move all your assets out of your Exodus wallet if you decide Exodus wallet is not for you. Warning: If you delete your wallet, all your crypto and transaction history will be permanently deleted from your device. […]

How do I import my Bitcoin wallet into Electrum?

How do I import my Bitcoin wallet into Electrum? Learn how to access your Exodus Bitcoin (BTC) funds using Electrum. In this article: What is Electrum? How do I set up Electrum? What is Electrum? Electrum is an open-source Bitcoin wallet with many features that allow you to get the most out of your Bitcoin. Electrum […]

Binance networks: BEP20 and BEP2 recovery guide

Binance networks: BEP20 and BEP2 recovery guide How to recover unsupported BEP20 and BEP2 tokens sent to your Exodus wallet. In this article: How is it possible to send to the wrong address? How do I recover BEP20 tokens sent to Exodus? BEP20 token sent to Exodus Mobile BEP20 token sent to Exodus Desktop BEP20 […]

Ethereum/Ethereum Classic troubleshooting

Ethereum/Ethereum Classic troubleshooting Some of the common issues with your Ethereum (ETH) and Ethereum Classic (ETC) inside of Exodus wallet and how to fix them. These instructions only work using the desktop version of Exodus. In this article: How is it possible to send to the wrong address? How to recover Ethereum (ETH) sent to […]

How do I export my Safe Report?

How do I export my Safe Report? You can export a Safe Report to help us troubleshoot wallet issues safely. The Safe Report allows Exodus Support to create a read-only version of your wallet to help troubleshoot wallet issues. It does not reveal your 12-word secret recovery phrase, private keys, or password. It doesn’t give […]

How do I open the developer menu?

How do I open the developer menu? This guide will show you how to access the Exodus developer menu in case you are ever asked to do so by an Exodus support engineer. The developer menu gives advanced users more tools. In this article: Windows and Linux macOS Windows and Linux Unlike macOS, the developer menu […]

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An excellent way to manage your crypto, just a click away.

An excellent way to manage your crypto, just a click away.