General EOS questions

Why do I have to wait for 72hrs to access all of my registered EOS after upgrading?

A 72hr refund process is baked into the EOS code, this is not an Exodus-specific function, and every person who registered their EOS or qualified for fallback, no matter what method was used to claim their tokens, had to wait for the 72hrs after unstaking.

I exchanged all of my EOS for another asset, why do I still have an EOS balance?

All this means is your Exodus wallet did not unstake all of your EOS before making the exchange. Please check out this section to unstake your EOS.

What are EOS spam transactions? Does it mean my EOS account is compromised?

Spam transactions are just like spam e-mails, these are unwanted messages received from businesses on the EOS network promoting themselves. It is normal to receive spam transactions, it is not related to your account security.

Block producer questions

What is a block producer?

Block producers (BPs) replace the concept of “miners” as the custodians of the network, running the underlying network layer to process all transactions, set governance rules, and form a consensus on the EOS network.

The investment to become a BP is huge. The returns for them are generally low due to inflation.

Can I vote for block producers in Exodus?

Currently, it is not possible to vote for block producers inside Exodus. You can use wallets like Scatter, Greymass Voter, etc. to vote for your favorite block producers (BPs).

Is it mandatory to vote on the EOS network? Will my EOS tokens be taken away if I don’t vote?

Voting is optional on the EOS network. No one can take away your funds for not voting.

EOS staking

How do I stake EOS?

Mobile

On Mobile, a) tap the Wallet icon, then b) tap your EOS wallet.

Next, tap the Settings icon in the top right corner.

Scroll down until you see Stake.

It is no longer recommended to stake EOS for use of the network.

Then, a) enter the amount of EOS you want to stake and b) click Stake EOS.

Providing sufficient staked EOS will ensure you can transact without using all of your daily requirements on the EOS Network.

After a short amount of time, you will see that the stake has been successful!

Desktop

On Desktop, a) click the Wallet icon, then b) click your EOS wallet.

Next, a) click the three dots in the top right corner and b) click on Staking Options.

Scroll down until you see Staking.

It is no longer recommended to stake EOS for use of the network.

Then, either a) enter the amount of EOS you want to stake and b) click Stake EOS, or c) stake all of your EOS by clicking Stake All My EOS.

Providing sufficient staked EOS will ensure you can transact without using all of your daily requirements on the EOS Network.

After a short amount of time, you will see that the stake has been successful!

How do I unstake EOS?

Mobile

On Mobile, a) tap the Wallet icon, then b) tap your EOS wallet.

Next, tap the Settings icon in the top right corner.

Scroll down until you see Unstake and Unstake All.

To unstake a specific amount of EOS, under Unstake a) enter the amount of EOS you want to unstake and b) tap Unstake EOS.

To unstake all EOS, under Unstake All tap Unstake All My EOS.

Now you just have to wait 72 hours until your Staked EOS is unstaked and available to be sent!

If you do not see your unstaked EOS in your Available Balance after the 72 hours is finished then you will have to manually refund. Please follow this guide: It has been more than 72 hours and I do not see my EOS credited to my account.

Desktop

On Desktop, a) click the Wallet icon, then b) click your EOS wallet.

Next, a) click the three dots in the top right corner and b) click on Staking Options.

Scroll down until you see Unstaking.

Either a) enter the amount of EOS you want to unstake and b) click Unstake EOS, or c) unstake the maximum amount by clicking Unstake All My EOS.

Now you just have to wait 72 hours until your Staked EOS is unstaked and available to be sent!

If you do not see your unstaked EOS in your Available Balance after the 72 hours is finished then you will have to manually refund. Please follow this guide: It has been more than 72 hours and I do not see my EOS credited to my account.

Does my EOS wallet always require a staked amount?

No! With an updated version of the Exodus wallet, you can transact EOS much like any other asset, by paying a transaction fee.

What is in Staking Options?

Account NameYour account name is your receiving address for transactions and your identity on the EOS network.
Total BalanceYour total balance is a combination of your available balance, your staked balance, and EOS that is being refunded (in the process of being unstaked/undelegated – both mean the same thing).
Available BalanceYour available balance is the EOS that is available for you to make transactions and exchanges with.
StakedHow much EOS you currently have staked and the amount of CPU that is available to you.
Hide Small BalancesYou may notice very tiny and unexpected deposits of EOS in your wallet from time to time. These are known as spam transactions and are EOS projects, mostly DApps and ICOs, trying to advertise a message to you. They send an extremely small amount of EOS to grab your attention and will often include an advertising message in the transaction memo. The Hide Small Balances toggle will hide such transactions from displaying in your transaction history.
RefundRefund shows you the number of EOS tokens that are being undelegated or unstaked along with a countdown timer, which tells you how long the undelegating or unstaking will take. This section will only be visible when EOS tokens have been undelegated or unstaked.
RAMHere you see how much RAM resources you have. You need RAM to perform transactions on the EOS network.
CPUHere you see how much CPU resources you have. You need CPU to perform transactions on the EOS network.
NETHere you see how much NET resources you have. You need NET to perform transactions on the EOS network.

EOS account FAQ

How do I create a new EOS account in Exodus?

The easy way

The quickest and easiest way to create an EOS account name is to exchange from any asset to EOS through the built-in exchange feature. When doing this for the first time, part of the exchanged EOS (1 EOS) will be used to maintain your EOS account resources CPUNET, and RAM

The funds used during the account creation are not collected by Exodus, but are used for your resource staking. When you create your EOS account name using the exchange feature, wait for your exchange to complete. Once your EOS arrives in Exodus, you can successfully deposit and exchange more EOS using your newly created account.

The advanced way

The second method of creating an EOS account name in Exodus requires you to send EOS from a different platform to your Exodus wallet

Open your EOS wallet on your mobile or desktop device.

Desktop: click the three dots in the top right corner and click on Create Account.

Mobile: tap on the receive icon then tap on I already have EOS.

You will see a screen that tells you all the information you need to create an EOS account. There will be an amount of EOS staked to your account for account creation.

From your existing EOS mainnet wallet, send 1 or more EOS to exodussignup and paste the copied information into the memo field.

Return to your newly created Exodus EOS wallet and you should see the incoming transaction from the account creation and account details.

How do I add an EOS account?

You can add an existing EOS mainnet account to your Exodus wallet so long as your Exodus wallet doesn’t already have an EOS account. This feature is only available on the desktop version Exodus wallet.

Open your EOS wallet and click on the three dots in the top right corner then click Add Account.

Now paste in your EOS private key from your existing EOS wallet and click Import.

The account is now available in your Exodus wallet, as well as the original mainnet wallet.

Can I use multiple EOS accounts inside Exodus?

Currently, it is not possible to use multiple EOS accounts inside Exodus.


Exodus is not affiliated with any third-party platforms, external links, or any other third-party resources mentioned in this article. As such, Exodus cannot guarantee the performance of third-party products or services, or that the steps shown and the information provided will always be accurate.

Questions? Need more assistance? Send us an email at support@qadirah.com. We promise quick human help!

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